Customer Service Specialist

7 days ago


Redding, California, United States Bryan Mcgruder - State Farm Agent Full time
Job Overview

Become a valued member of the Bryan Mcgruder - State Farm Agent team as a Customer Relations Representative. This role offers an excellent opportunity to build your career while making a positive impact on the community.

Salary and Benefits

The hourly pay for this position, combined with commission/bonus opportunities, results in an estimated annual salary of around $45,000-$60,000, depending on performance. Additionally, you will enjoy paid time off, valuable career-building experience, and potential for growth within the office.

Key Responsibilities

In this dynamic role, you will:

  • Establish strong customer relationships through timely follow-ups and personalized service.
  • Provide exceptional customer service, responding to inquiries about insurance availability, policy changes, and claims submissions.
  • Educate customers about insurance options using a customer-focused, needs-based approach.
Qualifications and Skills

To succeed in this position, you should possess:

  • A commitment to delivering outstanding customer service.
  • The ability to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and collaborate with the agency team.
Why Join Our Team?

As a Customer Relations Representative with Bryan Mcgruder - State Farm Agent, you will have the chance to grow professionally while making a difference in people's lives. We value our team members' dedication and hard work, offering opportunities for advancement and personal growth within the company.



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