Heavy Equipment Technician
4 weeks ago
We are seeking a skilled and motivated Field Service Technician to join our team at Topcon Solutions. As a Field Service Technician, you will be responsible for traveling to various locations to provide on-site service, maintenance, and repair of Topcon equipment. The ideal candidate will have strong technical skills, excellent customer service abilities, and a willingness to travel extensively.
Key Responsibilities:
Install, train, and service Topcon Machine Control systems on heavy equipment including Dozers, Motor Graders, Excavators, Skid Steers, Compactors, Pavers, and Curb Machines.
Troubleshoot complex issues to improve machine performance or complete repairs.
Research and identify solutions to software and hardware issues.
Perform Pre and Post Sale Technical Support assistance for customers and the sales team via phone, email, and remote desktop.
Requirements:
Mechanical, hydraulic, electronic, and technical aptitude required.
Hydraulics and Electronics aptitude. Troubleshooting electro-mechanical systems will be required.
Customer Service and Support skills.
Strong knowledge of computers.
Physically capable of climbing onto large equipment and lifting to 75 pounds.
Work will be outside in the elements (rain, cold, heat)
Willingness to travel 80%. Travel requirements fluctuate depending on business requirements and are subject to change.
Valid Driver's License with a clean driving record
AS or equivalent field experience working on heavy equipment is required.
Operation of heavy construction equipment.
Mechanical, hydraulic, and technical troubleshooting.
Machine Control installation experience is preferred.
About Topcon:
Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. We offer a vast product portfolio, technical expertise across brands, and business savvy industry knowledge that are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.
We are an equal opportunity employer and do not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status. To learn more about Topcon career opportunities, go to our website.
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