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Emergency Communications Specialist

2 months ago


Murfreesboro, Tennessee, United States Rutherford County Government Full time
Position Overview

Annual Salary - $45,164 to $48,469

The Emergency Communications Specialist is responsible for managing and responding to both urgent and routine assistance requests. Key responsibilities include coordinating the dispatch of medical, fire, and other necessary resources, prioritizing emergency communications, and acting as a crucial link between callers and emergency services. This role involves operating advanced communication systems, preparing essential documentation, maintaining accurate records, and undertaking additional responsibilities as needed.

This position is situated in a dynamic, fast-paced, and collaborative environment. Candidates must demonstrate the ability to maintain composure in high-pressure situations, possess strong customer service skills, and effectively manage multiple tasks while liaising with various agencies.

  • No prior experience is necessary
  • Applicants must be at least 18 years old
  • Work Schedule - 13-hour shifts for 3 consecutive days, followed by 4 days off
  • Shift Bid Scheduling available
  • Operates in a 24/7 environment - flexibility to work day, night, weekend, and holiday shifts is required
  • Dependability is essential
  • Comprehensive 12-week training program to acquire necessary certifications

Employee Benefits

  • Health, Dental, and Vision Insurance options
  • Fully Funded Pension through the Tennessee Consolidated Retirement System
  • 401(k), Roth 401(k), and 457b Additional Retirement Savings Plans
  • Public Student Loan Forgiveness Program eligibility
  • Accrual of Vacation and Sick Leave
  • Holiday Pay provided
  • Employee Assistance Program available