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Retail Sales Associate

2 months ago

Greenville, North Carolina, United States US Foods Full time

About the Role:

The Retail Sales Associate plays a vital role in maintaining an exceptional customer experience, promoting the US Foods strategy: Great Food, Made Easy. As a key member of our team, you will fill various roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance.

Key Responsibilities:

  • Front End:
    • Ensure all customers have an impeccable shopping experience by developing and maximizing relationships with customers.
    • Perform sales and cash functions in the POS in an efficient and accurate manner.
    • Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
    • Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
  • Sales Floor and Stocking:
    • Ensure a continuing focus on increasing sales and managing shrinkage.
    • Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion.
    • Ensure all merchandise is properly labeled.
    • Replenish sales floor daily by down stocking freight from top stock.
  • Customer Courtesy:
    • Ensure that the facility is well maintained and is a safe environment for staff and customers.
    • Ensure the cleanliness of the sales floor, front end, and restrooms.
    • Ensure the cleanliness of the parking lot and store entry area.

Requirements:

  • Minimum 6-12 months retail cashier and/or stocking experience required.
  • Minimum one year retail selling and/or customer service experience preferred.
  • Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
  • Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
  • Must be able to work a flexible hourly schedule, including holidays and weekends.

Physical Qualifications:

  • Must be able to perform the following physical activities for described length of time.
  • List the required physical activities including length of time performing each activity referencing the key below.