Ferris Wheel Associate

3 weeks ago

Meridian, Idaho, United States Scheels Full time
Ferris Wheel Associate Job Description

Are you passionate about delivering exceptional customer experiences? Do you have a knack for operating complex machinery while ensuring the safety of our guests? If so, we have an exciting opportunity for you to join our team as a Ferris Wheel Associate at Scheels

Responsibilities:
  • Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISA
  • Process completed applications, finish the check-out process, and be knowledgeable to answer questions and potential issues relating to the Scheels VISA
  • Complete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards
  • Stock VISA materials daily throughout the store
  • Operate the control console to start and stop the attraction and be fully knowledgeable of all control, loading, balancing, safety, and emergency operating procedures
  • Maintain full attention on attraction operation at all times when it is moving
  • Inform customers to fasten belt, bar, or other safety device
  • Confirm customers meet height and other admission requirements
  • Ensure safety at all times
  • Direct customers on how to enter and exit the attraction
  • Monitor the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely
  • Ensure the area is kept clean and free from debris and spilled liquids
  • Collect payment method from patrons
  • Maintain orderly appearance of personal work space and surrounding areas
  • During down times, operators will attend to miscellaneous projects, including but not limited to hanging, folding, size sticker placement, and pricing product
  • Excellent customer service and communication skills
  • Demonstrate strong organization, attention to detail, ability to multi-task, and problem-solving skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers and employees of the organization
  • Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures
  • Must be at least 18 years of age
  • Assist with all other duties as assigned
  • Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays

Requirements:
  • Customer Service: Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person, including eye contact, a smile, and a genuine 'Thank you'
  • Culture: Approach daily tasks, projects, and follow-up communication with energy and sense of urgency
  • Culture: Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Culture: Show respect and appreciation for others and Scheels
  • Culture: Arrive to work and meetings 10 minutes early
  • Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
  • Teach-ability: Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
  • Teach-ability: Ability to adapt to a changing work environment
  • Teach-ability: Ability to apply concepts of basic math, grammar, punctuation, and spelling
  • Dress Code: Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
  • Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience: The ideal candidate will have a high school education; or up to three months related experience or training; or equivalent combination of education and experience

Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

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