Restaurant Team Lead

2 months ago


Weatherford, Texas, United States Dairy Queen - Weatherford Full time
Job Description

Job Summary:

Dairy Queen - Weatherford is seeking a highly skilled and experienced Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations: Ensure that our restaurant meets or exceeds company standards in terms of quality, service, and atmosphere. This includes managing inventory, maintaining a clean and safe environment, and ensuring that all equipment is in good working order.
  • Training: Develop and implement training programs to ensure that all team members are knowledgeable about our products, services, and policies. This includes training on food safety practices, restaurant safety practices, and PRIDE systems.
  • Business Planning: Develop and implement business plans to drive sales growth and increase average meal checks. This includes analyzing sales data, identifying trends, and making recommendations for improvement.
  • Fan Service: Ensure that our customers receive exceptional service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Team Member Leadership: Recruit, train, and develop a high-performing team of restaurant staff. This includes hiring, training, coaching, and developing team members to ensure that they have the skills and knowledge needed to succeed in their roles.

Requirements:

  • 2+ years of experience in a restaurant management role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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