Retail Art Framer

4 weeks ago


San Lorenzo, California, United States Michaels Stores Full time
Job Summary

We are seeking a skilled and creative Retail Art Framer to join our team at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a safe and clean store environment.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards, embracing and executing personal designer by using Elevated ABC.
  • Deliver to build relationships with all customers while creating Custom Framing solutions, delivering sales and production results.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Deliver friendly customer service, help customers shop and find what they are looking for, provide a well-merchandised and in-stock store for the customer to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs, support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive and respectful, even in difficult situations, promote commitment to the organization's vision and values, project a positive image and serve as a role model for others.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Physical Requirements: regular bending, lifting, carrying, reaching and stretching, ability to move throughout the store, ability to remain standing for long periods of time, lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
Work Environment

Public retail store setting, taking care of our customers, all public areas are climate controlled, some stock rooms may not be climate controlled, some outdoor work if assigned to retrieve shopping carts or while unloading trucks, Frame shop contains glass cutter and heat press, work hours include nights, weekends and early mornings.


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