Maître d' Manager

3 weeks ago


San Mateo, California, United States OLHSO Korean BBQ and Seafood House Full time
Job Title: Maître d' Manager

At OLHSO Korean BBQ and Seafood House, we are seeking a highly skilled and experienced Maître d' Manager to oversee all aspects of our guest booking and reception. This is a full-time position that requires a strong leader who can manage our booking protocols, reservations department, and front door operations to ensure a seamless and welcoming experience for our guests.

Key Responsibilities:
  • Manage booking protocols and reservations department to maximize restaurant seating and ensure efficient guest flow.
  • Run a welcoming and efficient door team, driving business to the bar and maintaining personalized relationships with VIP guests.
  • Oversee all special guest requests and ensure that all Hosts and Reservationists deliver attentive, courteous, and efficient service to guests.
  • Liaise between the FOH and culinary team during service to ensure seamless execution.
  • Develop positive customer relationships and address customer service needs in a timely and professional manner.
Requirements:
  • 2+ years of experience in a fine-dining, high-volume setting, preferably in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with vendors, co-workers, and customers.
  • Ability to read, speak, understand, and follow written directions and verbal instructions in English.
  • Knowledge of workplace safety procedures and local Department of Health standards.
  • Food Handler's Certification or the ability to obtain by federal, state, or local regulations and/or Company policy.
Benefits:
  • Structured, generous compensation for all positions.
  • Comprehensive Medical, Dental, and Vision benefits.
  • Flexible Spending Account/Health Savings Account.
  • Commuter Benefits.
  • Referral Bonus Program.
  • Career Advancement Opportunities.
  • Employee Recognition Awards.
  • Paid Time Off.

Language: English

Work Location: In person


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