Maître d' Manager
3 weeks ago
At OLHSO Korean BBQ and Seafood House, we are seeking a highly skilled and experienced Maître d' Manager to oversee all aspects of our guest booking and reception. This is a full-time position that requires a strong leader who can manage our booking protocols, reservations department, and front door operations to ensure a seamless and welcoming experience for our guests.
Key Responsibilities:- Manage booking protocols and reservations department to maximize restaurant seating and ensure efficient guest flow.
- Run a welcoming and efficient door team, driving business to the bar and maintaining personalized relationships with VIP guests.
- Oversee all special guest requests and ensure that all Hosts and Reservationists deliver attentive, courteous, and efficient service to guests.
- Liaise between the FOH and culinary team during service to ensure seamless execution.
- Develop positive customer relationships and address customer service needs in a timely and professional manner.
- 2+ years of experience in a fine-dining, high-volume setting, preferably in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with vendors, co-workers, and customers.
- Ability to read, speak, understand, and follow written directions and verbal instructions in English.
- Knowledge of workplace safety procedures and local Department of Health standards.
- Food Handler's Certification or the ability to obtain by federal, state, or local regulations and/or Company policy.
- Structured, generous compensation for all positions.
- Comprehensive Medical, Dental, and Vision benefits.
- Flexible Spending Account/Health Savings Account.
- Commuter Benefits.
- Referral Bonus Program.
- Career Advancement Opportunities.
- Employee Recognition Awards.
- Paid Time Off.
Language: English
Work Location: In person
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