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Certified Medical Assistant

2 months ago

Pittsfield, Massachusetts, United States Community Health Program Inc Full time
About the Organization

Community Health Programs is a network of health centers and caring professionals dedicated to providing outstanding primary and preventive care for patients of all ages. Our organization is committed to strengthening families and improving children's well-being in our rural community.

Job Summary

The Certified Medical Assistant will collaborate with patients, physicians, and healthcare teams to execute the CHP mission and vision. This role requires a pleasant and welcoming personality, with the ability to travel to various practices in Berkshire County as needed. The successful candidate will contribute to a work environment that is caring, collaborative, and innovative.

Essential Duties and Responsibilities
  • Welcome and escort patients to exam rooms, prepare patient for visit, and accurately obtain and record patient's vital signs.
  • Perform patient intake to assist provider in directing patient care per written protocol, and assist providers with exams, diagnostic or therapeutic procedures as requested.
  • May perform EKG's on selected patients, prepare laboratory requests, and ensure accurate labels and records on all specimens.
  • Vaccine administration (if certified) and maintain professional certification/registration.
  • Change/update service profiles to accommodate providers' scheduling needs, answer and screen outside calls, and perform clerical duties as requested.
  • Answer patient calls/messages to ensure timely response to their issues/inquiries, and pre-register patients at time of appointment scheduling.
Competencies
  • Ability to interact with others with tact and diplomacy, treat others with respect and consideration, and contribute to a positive team spirit.
  • Respond appropriately to patient needs, manage difficult or emotional patient situations, and solicit feedback to improve performance.
  • Ability to manage multiple priorities, work well under pressure, and complete tasks correctly and on time with limited supervision.
  • Ability to effectively present information in one-on-one or small group situations, respond well to questions, and complete administrative duties accurately and timely.
Requirements
  • High school or equivalent - completion of accredited Certified Medical Assistant program.
  • Medical office experience and electronic medical records experience are a plus.
  • Massachusetts Certified Medical Assistant Certification is required.
Physical Requirements
  • See ADA form