Technical Support Specialist

16 hours ago


Milwaukee, Wisconsin, United States Novatech Full time
Technical Support Specialist

We are growing nationwide and expanding into new markets across the US, creating additional opportunities for talented tech-minded individuals to join our team as Technical Support Specialists.

The successful candidate will provide technical support and repair services to our clients in the greater Milwaukee, WI area, utilizing their technical diagnostics and repair skills to resolve issues efficiently and effectively.

About the Role

· Provide technical support and repair services to existing client accounts

· Perform preventative maintenance and repair services on office equipment

· Maintain a rapport with clients by examining complaints and suggesting viable solutions

· Document service and installation actions by entering data and completing reports

Requirements

· Minimum 2 years hands-on experience servicing copiers

· CompTIA A+ or Network + certifications a plus but not required

· A mechanical or electrical aptitude

· Factory training or applicable certifications preferred

What We Offer

· An estimated salary of $60,000 - $80,000 per year, based on experience and qualifications

· Opportunities for career growth and development in a dynamic and expanding organization



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