Patient Care Coordinator

4 days ago


Golden, Colorado, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our healthcare services. Your primary responsibility will be to greet and register patients in a prompt, pleasant, and helpful manner, while also instructing, directing, and scheduling patients and visitors.

Key Responsibilities
  • Manage patient flow and wait times
  • Complete check-in and check-out tasks, including insurance verification, pre-authorizations, and document copying
  • Collect co-payments, co-insurance, and deductibles, and issue receipts
  • Manage the cashier box and daily deposits according to company policies
  • Process walk-in patients and visitors
  • Answer phones and schedule appointments
  • Manage medical records, including maintenance, filing, and preparation for scheduling
  • Ensure all correspondence is scanned and/or filed, and process requests for medical records release
Requirements
  • High School Diploma or equivalent
  • 1+ years of customer service experience with strong communication skills
  • Intermediate level of proficiency in Microsoft Office applications
  • Ability to travel 10% of the time for coverage at other clinics as needed
Preferred Qualifications
  • 1+ years of experience with electronic health records
  • 1+ years of related healthcare experience, including scheduling experience
  • 1+ years of experience handling and triaging telephone calls and a multi-system phone line
  • Knowledge of medical terminology
What We Offer

UnitedHealth Group offers a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, dental and vision insurance, 401(k) savings plan, and education reimbursement. We are an equal opportunity employer and welcome applications from diverse candidates.



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