Fitness Ambassador

3 days ago


Oakland, California, United States Planet Fitness Full time
About Us

At Planet Fitness, our mission is to provide a high-quality fitness experience in a welcoming and judgement-free environment.

Job Overview

We are seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members, guests, and fellow team members.

Key Responsibilities
  • Greet members and guests as they enter and exit the club, assisting them with any questions or concerns.
  • Help promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and support in their fitness journeys.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
Requirements
  • 6-12 months of experience in a customer service environment preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency required.
Benefits
  • The hourly pay range for this position is $16.50-$17.50.
  • A comprehensive benefit package including medical, dental, and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts; vacation, sick, and holiday pay; and a free Black Card Membership.
Why Work With Us?
  • Be part of a company that values its employees and provides opportunities for growth and development.
  • Enjoy a supportive and engaging work environment.
  • Take advantage of competitive pay and benefits.


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