Fitness Ambassador

At Planet Fitness, our mission is to provide a high-quality fitness experience in a welcoming and judgement-free environment.

We are seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our members, guests, and fellow team members.

• Greet members and guests as they enter and exit the club, assisting them with any questions or concerns.
• Help promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and support in their fitness journeys.
• Resolve member concerns and escalate to a Manager as needed.
• Answer phones in a friendly manner and assist callers with their inquiries.

• 6-12 months of experience in a customer service environment preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED certified.
• Basic computer proficiency required.

• The hourly pay range for this position is $16.50-$17.50.
• A comprehensive benefit package including medical, dental, and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts; vacation, sick, and holiday pay; and a free Black Card Membership.

• Be part of a company that values its employees and provides opportunities for growth and development.
• Enjoy a supportive and engaging work environment.
• Take advantage of competitive pay and benefits.