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**Infrastructure Operations Specialist**

2 months ago

Rock Island, Illinois, United States KaiHonua Full time
About KaiHonua

KaiHonua, LLC is a leading provider of innovative solutions and services. We are a dynamic and forward-thinking organization that prides itself on delivering high-quality results to our clients.

Job Summary

The successful candidate will work within a cohesive team environment and be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.

Key Responsibilities
  • Provide support to clients in resolving moderate to complex system or IT operation problems
  • Perform computer operations functions, including planning, integration, and verification for IT systems
  • Recommend system configuration solutions and provide support, solutions, and suggestions to a development team
  • Draft system administrator manuals and maintenance service plans
  • Work with the information security team to support NEC-RIA
  • Provide remediation and troubleshooting for system-related change requests
Essential Duties and Responsibilities
  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
  • Install and configure systems such as supports GIS infrastructure applications or Asset Management applications
  • Develop and maintain installation and configuration procedures
  • Contribute to and maintain system standards
  • Research and recommend innovative approaches for system administration tasks
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes
  • Perform regular security monitoring to identify any possible intrusions
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up
  • Create, change, and delete user accounts per request
  • Provide Tier III support per request from various constituencies
  • Repair and recover from hardware or software failures
  • Apply OS patches and upgrades on a regular basis
  • Maintain operational, configuration, or other procedures
  • Perform periodic performance reporting to support capacity planning
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization
Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, or related discipline preferred or equivalent experience
  • 3+ years of experience performing systems administration functions preferred
  • Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certification IAW DoD M and BBP 05-PR-M-0002
Knowledge and Skills
  • Experience building and maintaining systems, including architecting and implementing storage and data management solutions
  • Comfortable with most aspects of operating system administration, including configuration of mail systems, system installation and configuration, printer systems, and fundamentals of security
  • Solid understanding of a UNIX-based operating system, including paging and swapping, inter-process communication, devices, and filesystem concepts
  • A solid understanding of networking/distributed computing environment concepts, including principles of routing, client/server programming, and the design of consistent network-wide filesystem layouts
  • Ability to write scripts in some administrative language (Tk, Perl, VBScript, a shell)
  • Ability to do minimal debugging and modification of C programs
  • Familiarity with Security Technical Implementation Guides (STIG) and system security processes
  • Understanding of the DoD Information Assurance Certification and Accreditation Process (DIACAP) a plus
  • Experience working in CMMI Level 3 (or higher) environments is a plus
Security Clearance

Position requires a Secret security clearance. Must be a US citizen.

Physical Requirements
  • Work may involve sitting or standing for extended periods of time
  • Position may require typing and reading from a computer screen
  • Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner
  • May include lifting weight up to thirty (30) pounds as necessary
Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid paternal leave
  • Tuition reimbursement
  • Paid federal holidays

KaiHonua, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.