Certified Insurance Application Specialist

7 days ago


Riverhead, New York, United States Northwell Health Full time
Job Title: Certified Insurance Application Counselor

Northwell Health is seeking a highly skilled and compassionate Certified Insurance Application Counselor to join our team. As a key member of our healthcare team, you will play a vital role in assisting patients and families in navigating the complex process of insurance and Medicaid applications.

Job Responsibilities:
  • Assist patients and families in completing insurance and Medicaid applications through the NY State of Health website.
  • Verify patient information to complete applications and coordinate with various agencies and individuals to resolve individual cases.
  • Provide information regarding Medical Center regulations and policies pertaining to medical coverage.
  • Conduct interviews with patients and families to obtain necessary information for insurance applications.
  • Meet with patients and families to complete insurance applications and ensure coverage for Hospital, Nursing Facility, Home Care services, and community Medicaid.
  • Check patient accounts for previous balances and advise patients of all financial obligations.
  • Inform patients of Hospital's collection policy.
  • Contact physicians, nurses, social workers, employers, banks, and other relevant parties to obtain necessary information for insurance applications.
  • Coordinate with various local, state, and federal agencies to resolve individual cases.
  • Answer telephones and maintain files, informing supervisors of activities, issues, and problem cases.
  • Maintain departmental files and statistical logs, entering data into Medical Center's patient registration system and financial management system.
  • Collect copays and deductibles from patients at the medical center.
Requirements:
  • High School Diploma or equivalent required.
  • Knowledge of NY Medicaid program.
  • Certified Application Counselor through NY State.
  • Ability to evaluate research and document financial histories of patients in relation to Medicaid regulations.
  • Good writing, organizational, interviewing, and advocacy skills essential.
  • Demonstrated ability to operate data entry equipment required.
  • Ability to work well under pressure, with heavy customer service and telephone contact.
Additional Information:

The salary range for this position is $30.01-$31.06/hour. Northwell Health is an equal opportunity employer and welcomes applications from diverse candidates.



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