Client Care Specialist

6 days ago


Torrance, California, United States Banfield Full time
About the Role:

We are looking for a Client Care Specialist to provide exceptional service to our clients and their pets. As a member of our team, you will play a critical role in ensuring that every interaction with our hospital is positive and memorable.

Key Responsibilities:

  • Provide professional, efficient, and exceptional service to clients and their pets
  • Educate clients about Optimum Wellness Plans, preventative care, and pet health needs
  • Assist incoming clients with documentation and pet information
  • Manage the financial aspects of client transactions

Requirements:

  • High School Diploma or equivalent
  • One year related experience preferred, with customer service experience a plus
  • Medical background with medical terminology training an asset

What We Offer:

  • A competitive salary: $40,000 - $55,000 per annum, depending on location and experience
  • Ongoing training and development opportunities
  • A supportive work environment that values diversity and inclusion


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