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Office Operations Manager

2 months ago

Round Rock, Texas, United States Community Trust Bank Full time

POSITION SUMMARY

The Branch Manager I is responsible for overseeing the daily operations of the office, ensuring adherence to local policies and clarity regarding the company's programs, policies, and objectives.

KEY RESPONSIBILITIES

  • Manage and supervise office activities, ensuring compliance with local regulations and company standards.
  • Conduct evaluations of personnel performance, set objectives, and recommend hiring, termination, and salary changes.
  • Lead strategies aimed at promoting company growth and achieving marketing goals for new business acquisition.
  • Engage with existing and prospective clients to nurture business development and sustain current relationships.
  • Participate in community and civic events to enhance the company's public image and attract new business prospects.
  • Implement protective measures to secure the facility against fraudulent activities and potential risks.
  • Provide financial assistance to clients through various loan products.
  • Ensure compliance with the Bank's policies regarding the Bank Secrecy Act and Anti-Money Laundering regulations.
  • Guarantee that all operations align with governmental regulations and company policies.

QUALIFICATIONS AND SKILLS

  • Associate's degree or equivalent education, with up to four years of relevant experience.
  • Excellent verbal and written communication abilities.
  • Strong organizational and management skills.
  • Proficient in Microsoft Word, Excel, and other relevant software applications.
  • Must obtain a valid NMLS number within the first month of employment.
  • Completion of annual mandatory SAFE Act training is required.
  • Notary Public certification is preferred.
  • Possession of a valid driver's license.
  • Ability to perform under pressure and meet deadlines effectively.
  • Skilled in prioritizing tasks efficiently.
  • Knowledge of Limited Life and A & H licenses is advantageous.

WORK ENVIRONMENT

  • Standard office setting.
  • Occasional travel may be required.

This job description outlines the primary responsibilities and qualifications for the position, without being an exhaustive list of all duties and skills required.