Customer Experience Associate
3 days ago
About the Job
We are seeking a Customer Experience Associate to join our team at Mccoy's Building Supply. As a key member of our sales floor, you will be responsible for providing exceptional customer service, assisting customers with purchasing merchandise, and maintaining a positive shopping experience.
Main Responsibilities:
- Greet and interact with customers in a friendly and professional manner.
- Consult with customers to understand their needs and preferences related to available merchandise.
- Demonstrate and explain available merchandise, selecting and suggesting options suitable for the customer's needs.
- Assist customers in resolving complaints, including escalating them to management when appropriate.
- Investigate and resolve customer problems with products or services.
Requirements:
- Excellent customer service skills.
- Good verbal communication skills.
- The ability to operate available equipment, such as cash registers, calculators, or scanners.
- Basic mathematical skills, as needed to make change and give refunds.
Compensation:
$13.50 per hour.
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