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Retail Sales Associate

2 months ago

Franklin, Michigan, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support the sales floor team by restocking shelves, facing merchandise, and maintaining visual displays.
  • Participate in store recovery efforts, including cleaning, organizing, and maintaining the sales floor and stockroom.
  • Adhere to all labor laws, policies, and procedures, including those related to safety, security, and customer service.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

We offer a competitive hourly rate, as well as a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

At TJ Maxx, we value diversity and inclusion, and are committed to creating a workplace that is welcoming and inclusive for all employees. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.