Operational Efficiency Specialist

6 days ago


New York, New York, United States macmillan learning Full time
Job Description

As an Operational Efficiency Specialist at Macmillan Learning, you will be responsible for driving operational excellence across our product and UX teams. This includes analyzing team performance, identifying areas for improvement, and implementing process efficiencies through data analysis.

You will work closely with our product and UX teams to ensure that our products are delivered on time, within budget, and to the highest quality standards. Your primary responsibilities will include:

  • Team Tool Administration: Administering work tools within the department, including training team members, serving as the point of contact with tool vendors, and evaluating new tools for team use.
  • Performance Analysis: Analyzing team performance and identifying areas for improvement through data analysis, developing and coordinating operational and process-based OKRs, and providing data insights to inform the product development framework.
  • Initiatives: Managing overall day-to-day product tasks to ensure efficient execution, implementing the product development framework, and understanding and managing cross-team dependencies for initiatives.

We offer a competitive salary range of $60,000 - $90,000, generous health benefits, and opportunities for career growth and professional development.



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