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Patient Advocacy Program Manager
3 weeks ago
At MedElite, we are passionate about positively impacting the lives of residents, administrators, and healthcare professionals. Our goal is to continuously innovate and redefine senior care across the country.
Job OverviewThis position is a critical component of our care management program. The successful candidate will be responsible for assigning and scheduling patients, coordinating patient enrollment, and collaborating with healthcare providers to ensure seamless care coordination.
Key Responsibilities- Program Development and Implementation:
- Develop and implement strategies to enhance program effectiveness and identify areas for improvement.
- Conduct regular assessments to ensure alignment with industry best practices.
- Patient Engagement and Education:
- Coordinate patient enrollment in care management programs and provide education on program benefits and services.
- Care Coordination and Management:
- Schedule patients to care coordinators, ensuring an equitable distribution of patients among the team members.
- Collaborate with healthcare providers to ensure seamless care coordination and address any challenges or concerns.
- Documentation and Reporting:
- Generate reports and analyze data related to program outcomes, patient satisfaction, and adherence to quality standards.
- Compliance and Quality Assurance:
- Ensure that the care management program complies with all relevant regulations and industry standards.
- Implement quality assurance measures to guarantee the delivery of high-quality services to patients.
- Proficiency in customer service and telephone etiquette.
- Familiarity with Electronic Medical Records (EMR) systems preferred.
- Strong understanding of governmental regulations and Medicare eligibility requirements.
- Excellent organizational, time management, and problem-solving skills.
- Effective communication and selling abilities.
- Health, dental, and vision insurance.
- 401k plan.
- Company-sponsored life insurance.
- Short and long-term disability.
- Paid time off.
- Commuter benefits.
$29.00 - $31.00 per hour. Based on location and experience, this salary range reflects the current market conditions and industry standards.
