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Sales Floor Specialist

2 months ago

Sugar Land, Texas, United States Uniqlo Co., Ltd. Full time

Position Overview: We are seeking a dedicated Sales Associate to enhance our customer service experience.

The Sales Associate plays a crucial role in ensuring customer satisfaction by understanding their needs, recommending suitable products, and providing comprehensive information about the items of interest, ultimately leading to successful sales. Key Responsibilities:

  • Achieve and surpass sales targets
  • Uphold brand and operational standards (visual presentation, cleanliness, etc.)
  • Address customer needs and exceed expectations by adhering to service standards and core principles
  • Assist with fitting room procedures and customer inquiries
  • Process transactions as a cashier when necessary, following established protocols
  • Handle merchandise shipments and ensure full representation of products on the sales floor
  • Support management in identifying and resolving store-related issues
  • Educate customers on product offerings and brand values
  • Adhere to all company policies and procedures, reporting any violations to management
  • Contribute to special projects as directed by management
Requirements:

  • High School Diploma or equivalent
  • Strong communication skills and ability to follow directions
  • Flexibility to work varied hours, including evenings and weekends
  • Capability to stand for extended periods, operate computer systems, and lift or move objects weighing at least 25 pounds
  • Ability to navigate the sales floor and stockroom, involving repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
We are committed to equal pay initiatives and do not inquire about candidates' current or past salaries.


As an Equal Opportunity Employer, Uniqlo Co., Ltd. does not discriminate against applicants or employees based on race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.