Hotel Room Attendant

7 days ago


Oxford, Maine, United States Oxford Casino Hotel Full time
Job Summary

We are seeking a detail-oriented and customer-focused Hotel Guest Room Attendant to join our housekeeping team at Oxford Casino Hotel. As a key member of our team, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining a high level of quality and attention to detail.

Key Responsibilities
  • Cleaning and Maintenance: Thoroughly clean and maintain hotel rooms and bathrooms, including dusting, vacuuming, and restocking supplies.
  • Linens and Laundry: Sort, count, fold, and carry linens for making guest beds, and ensure that all linens are clean and in good condition.
  • Supply Management: Stock housekeeping carts with supplies, and replenish supplies in hotel rooms and bathrooms as needed.
  • Customer Service: Interact with guests on occasion while cleaning guest rooms, and provide exceptional customer service to ensure a positive experience.
  • Lost and Found: Ensure that any lost and found items are turned in to be logged, and report any problems immediately to the Housekeeping Supervisor or Guest Relations Manager.
  • Work Environment: Maintain a clean and organized work area, and adhere to all safety and health protocols.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous housekeeping experience preferred, with the ability to multi-task and take direction.
  • Schedule: Required to work a flexible schedule, including nights, weekends, and holidays as required.
Physical Demands

Able to lift/carry 50 lbs. repeatedly, and frequently walk, stand, bend, stoop, reach, kneel, carry, and climb.



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