Store Management Associate

3 weeks ago


Colonial Heights, Virginia, United States Jackson Hewitt - 2073 Full time
Company Overview

Jackson Hewitt is a renowned provider of tax preparation services, with a mission to guide clients through complex tax codes and processes with integrity, quality, and consistency.


Compensation

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and location.


Job Description

This role plays a critical part in the success of our operations, overseeing the management activities of one office/kiosk within an assigned district. The successful candidate will have access to sensitive information and deal with diverse matters requiring a working knowledge of the business.


Responsibilities
  • Supervise seasonal hourly staff members at a single location or kiosk
  • Communicate with the Manager on the status of recruiting, interviewing, and hiring of seasonal employees
  • Maximize customer service and increase sales
  • Perform administrative functions, including developing and reviewing work schedules
  • Monitor associate performance to ensure adherence to quality standards and proper procedures
  • Review productivity reports and take appropriate action where necessary

Skills Required
  • High School Degree or equivalent related business experience
  • Course of study in management or tax preparation and/or accounting preferred
  • Previous tax preparation experience and possession of a PTIN (Preparer Tax Identification Number)
  • One year of previous management or supervisory experience desired
  • Proficiency with computer software applications such as Word, Excel, and accounting or tax preparation software

Benefits
  • Competitive salary range: $45,000 - $60,000 annually
  • Employee discounts
  • Flexible schedule
  • Training & development opportunities
  • Bonus based on performance


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