Donation Attendant
3 weeks ago
We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill of Greater Washington. As a key member of our retail team, you will be responsible for providing exceptional customer service to donors and customers, while ensuring a smooth and efficient donation process.
Key Responsibilities:
- Provide excellent customer service to all internal and external guests
- Create a welcoming atmosphere by greeting donors and safely unloading donations from vehicles
- Complete donor receipts and offer the donor a copy
- Sort donated items into designated categories
- Follow good safety and security practices
Requirements:
- A minimum of six months of previous work experience
- Ability to have exceptional customer service to all of our customers
- Ability to read, write, and comprehend basic instruction
- Ability to effectively communicate verbally with associates and customers
- Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time
Preferred Qualifications:
- High school diploma or equivalent
- Ability to motivate and mediate groups
- Previous experience working in a warehouse environment
- Previous pallet packing and forklift experience
- Basic computer skills
Work Environment:
This role is a great opportunity to work in a fast-paced retail environment with a dynamic team. You will be exposed to a variety of tasks and responsibilities, and will have the opportunity to grow and develop your skills.
About Goodwill of Greater Washington:
We are a non-profit organization dedicated to helping individuals and families achieve their full potential through education, employment, and community engagement. We are proud to be an EEO/AA employer and maintain a drug-free workplace.
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