Donation Attendant

We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill of Greater Washington. As a key member of our retail team, you will be responsible for providing exceptional customer service to donors and customers, while ensuring a smooth and efficient donation process.

Key Responsibilities:

• Provide excellent customer service to all internal and external guests
• Create a welcoming atmosphere by greeting donors and safely unloading donations from vehicles
• Complete donor receipts and offer the donor a copy
• Sort donated items into designated categories
• Follow good safety and security practices

Requirements:

• A minimum of six months of previous work experience
• Ability to have exceptional customer service to all of our customers
• Ability to read, write, and comprehend basic instruction
• Ability to effectively communicate verbally with associates and customers
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time

Preferred Qualifications:

• High school diploma or equivalent
• Ability to motivate and mediate groups
• Previous experience working in a warehouse environment
• Previous pallet packing and forklift experience
• Basic computer skills

Work Environment:

This role is a great opportunity to work in a fast-paced retail environment with a dynamic team. You will be exposed to a variety of tasks and responsibilities, and will have the opportunity to grow and develop your skills.

About Goodwill of Greater Washington:

We are a non-profit organization dedicated to helping individuals and families achieve their full potential through education, employment, and community engagement. We are proud to be an EEO/AA employer and maintain a drug-free workplace.