Service Department Leadership Role
3 weeks ago
As a W.W. Williams Company, we pride ourselves on providing innovative, timely solutions that surpass our customers' expectations.
Job DescriptionThe Transport Refrigeration Service Supervisor will play a critical role in driving business growth and customer satisfaction through exceptional service delivery.
This role requires strong leadership and analytical skills, as well as the ability to communicate effectively with customers, technicians, and management.
The ideal candidate will have a minimum of 3-5 years of experience in a supervisory role, preferably in the transport refrigeration industry.
Key Responsibilities- Supervise and Motivate Technicians: Lead a team of technicians to ensure high-quality workmanship and customer satisfaction.
- Analyze Complex Problems: Develop effective solutions to minimize downtime and optimize repair efficiency.
- Communicate Effectively: Coordinate with customers, technicians, and management to ensure seamless execution of repairs.
- Implement Quality Control: Establish and maintain quality control processes to ensure consistency and excellence in all aspects of service delivery.
We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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