Security Officer

4 weeks ago


Council Bluffs, Iowa, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Officer to join our team at Caesars Entertainment. As a Security Officer, you will be responsible for maintaining security protection on property, including money transactions, customer service, and performing command center/dispatch functions.

Key Responsibilities
  • Maintain security protection on property, including money transactions and customer service.
  • Perform command center/dispatch functions, including checking IDs and ensuring all guests are at least 21 years of age to enter the casino.
  • Observe and report disruptive or intoxicated persons.
  • Respond to security concerns in a prompt and efficient manner.
  • Provide medical attention in emergency situations to guests.
  • Provide assistance and service to guests and employees.
  • Ability to effectively communicate over dispatch radio.
  • Maintain an upbeat and positive demeanor in all interactions as well as maintain composure in handling difficult interactions.
Requirements
  • Good oral and written communication skills, including tact when dealing with difficult customers.
  • Ability to maintain extremely confidential information.
  • General familiarity with investigative procedures.
  • Valid driver's license preferred to drive security vehicle on the property when needed.
  • Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests, and vendors.
  • Ability to compose clear, accurate, and concise reports.
  • Must be able to listen and respond to visual and aural cues.
  • Physically mobile with reasonable accommodations, including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop, and stack.
About Us

Caesars Entertainment is a leading hospitality company with a portfolio of iconic brands, including Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn. We are committed to providing excellent service and creating memorable experiences for our guests. As a Security Officer, you will be part of a team that is dedicated to ensuring the safety and security of our guests and employees.


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