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Merchandise Associate

2 months ago

Houston, Texas, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Merchandise Associate. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with customers and embodying our customer experience principles
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs to customers
  • Initiate and participate in store recovery as needed, maintaining all organizational, cleanliness, and recovery standards
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
Requirements
  • Excellent customer service skills
  • Ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking and responding to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
What We Offer

We offer a competitive starting pay range of $12.00 to $12.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, and more. We are an equal opportunity employer and welcome applicants from diverse backgrounds.