Customer Service Ambassador

1 month ago


Youngstown, Ohio, United States First Defiance Financial Full time
Customer Service Representative

At First Defiance Financial, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in supporting our mission by providing top-notch service to our clients.

Key Responsibilities:
  • Support the company's sales goals by maintaining a high level of customer satisfaction
  • Collaborate with the Client Service Manager to ensure seamless customer interactions
  • Develop and maintain a deep understanding of our products and services to effectively address customer inquiries
  • Provide timely and accurate responses to customer inquiries via phone, email, or in-person
  • Work closely with internal teams to resolve customer issues and concerns
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Proficiency in using technology to enhance customer experiences

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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