Family Advocate

4 weeks ago


Brockton, Massachusetts, United States Old Colony YMCA Full time

About the Role:

The Family Advocate will play a vital role in promoting healthy relationships, role modeling behaviors, and working with families to support the Center's daily activities. This position requires direct work with families, administrative duties, and support of day-to-day operations of the program.

Key Responsibilities:

  • Welcoming and introducing guests to the Family Services Branch
  • Enforcing guidelines of Family Services Branch utilizing DHCD requirements
  • Maintaining daily logs in a professional, concise, timely, and complete manner
  • Monitoring doors and telephones in a professional manner
  • Ensuring the safety of guests and home
  • Enforcing rules and regulations
  • Signing in visitors and escorting them to their proper destination
  • Assisting in helping guests adjust to Family Services daily living and programming opportunities
  • Encouraging YMCA participation
  • Role Modeling parenting skills as needed
  • Assisting in the transport of clients as needed to appointments, meetings, etc.
  • Fostering a harmonious atmosphere within the shelter by helping guests identify and resolve social and any other concerns
  • Responding effectively to emergency situations
  • Reporting to Assistant Director and Director any health/safety issues and needed repairs
  • Being available to work holidays and cover other shifts as needed
  • Participating in staff meetings and trainings as requested by Assistant Director/Director

Requirements:

  • High school graduate
  • Basic Computer skills and knowledge of MS Office programs
  • Experience working with at-risk youth, families in crisis, or work in a residential setting
  • Able to lift 30 pounds
  • Must be able to sit down, stand up, walk up and down stairs and bend over during the course of the day

Additional Requirements:

  • Must be an insured and licensed driver able to travel for occasional home visits, transportation of clients, and provider meetings
  • Must provide proof of driver's license, vehicle insurance, and unattested driving record


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