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Customer Service Associate

2 months ago

Winder, Georgia, United States Krystal Full time

A Customer Service Associate plays a crucial role in delivering outstanding service to guests while collaborating with Restaurant Managers and fellow Team Members to uphold operational standards and protocols. This role operates under the guidance of the General Manager, Assistant Managers, and Shift Coordinators, ensuring a seamless experience for guests and effective communication with the field operations team.

Qualifications and Skills:

  • Must be at least sixteen (16) years of age
  • Ability to thrive in a dynamic, fast-paced environment
  • Strong interpersonal skills to engage positively and professionally with guests and colleagues
  • Eagerness to learn various aspects of restaurant operations and adapt to multiple roles
  • Availability to work evenings, weekends, and holidays
Key Responsibilities:
  • Welcomes guests warmly while taking orders and processing transactions
  • Prepares and packages food and beverage items efficiently
  • Ensures the restaurant remains clean and orderly, including dining areas, restrooms, and exterior
  • Adheres to health and safety regulations in all workspaces
  • Assists in unloading and stocking inventory as required
  • Maintains punctuality and regular attendance during scheduled shifts
  • Follows the company's uniform and grooming standards diligently