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Lead Brand Advocate

2 months ago

Oak Park, Michigan, United States Quality Talent Group Full time
Job Overview

Position Summary:
As a Brand Advocate Lead, you will play a pivotal role in enhancing customer engagement and promoting our flagship offerings. Your dedication to delivering outstanding service and fostering long-term relationships will be key to our success.

Key Responsibilities:

  • Exhibit a genuine passion for providing top-tier customer service and creating an inviting, consultative atmosphere.
  • Deliver exceptional service by sharing product knowledge and ensuring timely follow-ups.
  • Assist in maintaining high standards of product presentation and care within the store.
  • Encourage a collaborative and open work environment among team members.
  • Adhere to all safety and security protocols.
  • Maintain a professional appearance that aligns with company dress standards.
  • Perform additional duties as assigned by management.

Qualifications:

  • 1-3 years of experience in retail sales, particularly with luxury or customized products.
  • Proven ability to connect with customers, establish trust, and nurture relationships.
  • Flexibility in work hours to accommodate store needs.
  • Self-motivated and capable of working independently.
  • Willingness to enhance interpersonal skills through ongoing training provided by the company.

Equal Opportunity Employer:
Quality Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.