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Sales Associate

2 months ago

Columbia, Maryland, United States Carter's Full time
About Carter's

Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. As a company, we value our close-knit culture and invest in our teams with training and development programs to ensure our employees succeed together.

Job Summary

We are seeking a Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for welcoming customers, assisting with product styles and features, and resolving customer issues in a timely and professional manner.

Key Responsibilities
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements
  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
What We Offer
  • Schedules that fit your life, allowing you to balance work and personal activities
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
  • Advance You Program, helping you earn a GED or a bachelor's degree tuition-free or learn English as a second language
  • The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
  • Development programs to help you grow in your current role and beyond
About You

We are looking for a motivated and customer-focused individual who is passionate about providing exceptional service and ensuring a positive shopping experience. If you have a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, and effective and professional verbal and written communication skills, we encourage you to apply.