Game Facilitator
2 weeks ago
About Activate Games
Activate Games is a state-of-the-art facility offering live-action gaming experiences. We strive to deliver an exceptional experience for our customers, and we're looking for customer service-oriented professionals to join our team as Game Facilitators.
Key Responsibilities
- Check customers in, process payments, and manage reservations
- Provide briefings to new groups before the start of the game
- Monitor customers in the gaming area and offer explanations when necessary
- Participate in active games to ensure customers have an excellent experience
- Maintain the gaming rooms by cleaning, painting, and performing any required maintenance
- Troubleshoot and make minor repairs in the event of a malfunction
Required Skills and Qualifications
- Strong communication, multi-tasking, and time management skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- Ability to adapt to unforeseen situations in a calm and efficient manner
- Strong customer service orientation with a commitment to delivering an exceptional customer experience
- Willingness to work different shifts, including early mornings and late evenings
- Basic troubleshooting and technical skills
$14.00 per hour
Activate Games provides equal opportunities and complies with applicable laws.
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