Game Facilitator

2 weeks ago


Charlotte, North Carolina, United States Activate Games Full time

About Activate Games

Activate Games is a state-of-the-art facility offering live-action gaming experiences. We strive to deliver an exceptional experience for our customers, and we're looking for customer service-oriented professionals to join our team as Game Facilitators.

Key Responsibilities

  • Check customers in, process payments, and manage reservations
  • Provide briefings to new groups before the start of the game
  • Monitor customers in the gaming area and offer explanations when necessary
  • Participate in active games to ensure customers have an excellent experience
  • Maintain the gaming rooms by cleaning, painting, and performing any required maintenance
  • Troubleshoot and make minor repairs in the event of a malfunction

Required Skills and Qualifications

  • Strong communication, multi-tasking, and time management skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Ability to adapt to unforeseen situations in a calm and efficient manner
  • Strong customer service orientation with a commitment to delivering an exceptional customer experience
  • Willingness to work different shifts, including early mornings and late evenings
  • Basic troubleshooting and technical skills

$14.00 per hour

Activate Games provides equal opportunities and complies with applicable laws.



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