Financial Documentation Clerk
3 weeks ago
We are seeking an experienced Invoice Specialist to join our team in Cumming, GA. In this role, you will be responsible for preparing and submitting customer invoices, providing billing support, and resolving complex billing situations.
Main Responsibilities:
- Prepare and submit customer invoices within tight deadlines.
- Offer billing support to customers and internal departments.
- Analyze and resolve complex billing issues.
- Support phone calls and emails related to billing inquiries.
- Act as the main point of contact for escalated billing questions.
- Manage, update, and distribute client-specific invoices regularly.
- Collaborate with customers and internal teams to collect invoice requirements and ensure proper system setup.
- Work closely with team members and other departments to deliver exceptional client service.
- Efficiently manage client parameters.
- Help implement new technologies, processes, and procedures.
- Partner with accounting leaders and staff to ensure accurate financial reporting.
- Address inquiries from staff and vendors promptly.
Requirements:
- 2-3 years of experience in invoicing and billing preferred.
- Bachelor's degree in Accounting, Finance, or related field preferred.
- Strong analytical skills and attention to detail, with a commitment to excellence and continuous process improvement.
- Demonstrated ability to handle challenging situations calmly and professionally.
- Proficiency in Microsoft Office, particularly Excel required.
- Excellent communication skills and ability to work collaboratively with others.
- Ability to maintain confidentiality and handle sensitive information.
- Strong time-management skills and ability to prioritize tasks effectively.
Estimated Salary Range: $20-23 per hour.
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