Current jobs related to Senior Video Conferencing Engineer - Alice, Texas - Diverse Lynx

Job Summary:

We are seeking a highly skilled Senior Video Conferencing Engineer to join our team at Diverse Lynx LLC. As a key member of our IT department, you will be responsible for providing expert-level support for our video conferencing systems, ensuring seamless and high-quality video conferencing experiences for our clients.

Key Responsibilities:

• Provide Tier 3 support for video conferencing systems, troubleshooting and resolving complex issues promptly.
• Collaborate with Tier 1 and Tier 2 support teams to ensure effective escalation and resolution of technical problems.
• Problem management of platform and large-scale device issues. Work with OEMs and manufactures to resolve and deploy updates/fixes.
• Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
• Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
• Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
• Expertise on E911, Free/Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services.
• Resource Account Provisioning, Decomissioning, Hiding any Room from GAL.
• Knowledge of Active Directory Users and Computers.
• Knowledge around networks with respect to VLAN.
• Experience with Executive Level of Support with respect to Video Conferencing.
• Ability to provide make-shift solutions to facilitate large meetings.
• Understanding around the latest technologies with respect to Meeting Rooms and the market standards.
• Understanding around the usage of DSP and Modulation with the equipment.
• Good knowledge around PowerShell Scripting and Microsoft Defender / Intune.

Requirements:

• 6-8 years of experience in video conferencing systems engineering.
• Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune.
• Proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment.
• Strong understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc.
• Strong understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment.

About Diverse Lynx LLC:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.