Current jobs related to Technical Service Specialist - Raleigh, North Carolina - Lucid Software


  • Raleigh, North Carolina, United States Connvertex Technologies Inc. Full time

    Job Summary:We are seeking a skilled Technical Expert Specialist to join our team at Connvertex Technologies Inc. This role involves working with the Client Services Team to evaluate IT incident and problem service desk tickets, prioritizing and evaluating business impact. The ideal candidate will have strong technical knowledge and excellent communication...


  • Raleigh, North Carolina, United States Connvertex Technologies Inc. Full time

    Job DescriptionAs an Expert Specialist, you will play a critical role in ensuring the smooth operation of our IT services. Your primary responsibilities will include providing technical support to clients, resolving complex technical issues, and collaborating with cross-functional teams to drive business success.Key Responsibilities:- Evaluate and prioritize...


  • Raleigh, North Carolina, United States RIT Solutions, Inc. Full time

    RIT Solutions, Inc. is seeking an experienced Technical Solutions Specialist to join our team.About the PositionThe ideal candidate will have a minimum of 5 years of programming experience, with expertise in C#, .Net, .Net Core, and Python. They should also possess strong analysis and design skills, as well as excellent communication and teamwork skills.A...


  • Raleigh, North Carolina, United States Rose International Full time

    Company Overview"Rose International" is a leading provider of staffing and talent management solutions. Our mission is to deliver exceptional service and support to our clients, while fostering a culture of innovation and excellence."Job Summary": We are seeking a skilled Desktop Support Specialist to join our team. This individual will provide technical...


  • Raleigh, North Carolina, United States CIPPlanner Corporation Full time

    About UsCIPPlanner Corporation is a leading provider of enterprise application platforms for capital planning and budgeting, capital project and program management, vendor portfolio management, grant portfolio management, and contract portfolio management. Our solutions serve mid to large organizations, including fortune 100 companies, utilities,...


  • Raleigh, North Carolina, United States Thermo Fisher Scientific Full time

    Job Description:We are seeking a highly skilled Technical Field Service Specialist to join our team at Thermo Fisher Scientific. As a key member of our Materials and Structural Analysis Division, you will be responsible for providing expert technical support to customers across the globe.Responsibilities:Conduct on-site installations of complex electron...


  • Raleigh, North Carolina, United States Swift Strategic Solutions Inc Full time

    A leading public sector client of Swift Strategic Solutions Inc is seeking a highly skilled Technical Help Desk Specialist to join their team in Raleigh, NC.Below are the key details of this role:Key Responsibilities:Deliver exceptional support to end-users by understanding and troubleshooting issues in a contact center environment and Service Desk...


  • Raleigh, North Carolina, United States California Creative Solutions Inc. Full time

    At California Creative Solutions Inc., we are seeking an experienced Technical Field Support Specialist to join our team.Job DescriptionThis role requires a highly skilled and knowledgeable individual who can provide expert technical support to clients. The successful candidate will work closely with the Client Services Team to evaluate IT incidents and...


  • Raleigh, North Carolina, United States State of North Carolina Full time

    Technical Support for Social Services AgenciesThe Division of Social Services seeks highly skilled professionals to provide technical assistance to agencies delivering essential services to vulnerable populations. As a key member of our team, you will play a critical role in ensuring that these agencies have the support they need to succeed.Key...


  • Raleigh, North Carolina, United States Technical Source Full time

    At Technical Source, we are seeking a skilled Facilities and Equipment Maintenance Specialist to join our team. As a key member of our maintenance department, you will be responsible for ensuring the optimal performance and reliability of both facility systems and manufacturing equipment.Key Responsibilities:Perform routine and preventive maintenance on...


  • Raleigh, North Carolina, United States Diverse Lynx Full time

    About UsDiverse Lynx LLC is an Equal Employment Opportunity employer dedicated to creating a diverse and inclusive work environment. Our team is passionate about delivering exceptional service to our clients and community.Role OverviewWe are seeking a Technical Service Representative to join our team. As a Technical Service Representative, you will play a...


  • Raleigh, North Carolina, United States Serigor Inc. Full time

    Job DescriptionThe role of Java Mid-Level Technical Specialist at Serigor Inc. involves serving as a technical specialist and consultant on the DMV Traffic Records Systems (TRS) project. This includes independently managing complex Java projects, providing second-level 24x7 on-call support, and collaborating with Business Owners to translate customer...


  • Raleigh, North Carolina, United States Software People, Inc. Full time

    Company OverviewSoftware People, Inc. is a forward-thinking organization that seeks to modernize its enterprise application by migrating away from RichFaces 3.3.Job DescriptionAs a Technical UI Migration Specialist, you will play a crucial role in leading the migration project to replace outdated RichFaces 3.3 components with cutting-edge UI technologies,...


  • Raleigh, North Carolina, United States V-Soft Consulting Group Full time

    V-Soft Consulting Group is a premier technology services company recognized among the top 100 fastest growing staffing companies in North America. We have strategic locations in India, Canada, and the U.S. Our agile and innovative approach has earned us several awards and distinctions.We are seeking a talented Technical Specialist to join our web application...


  • Raleigh, North Carolina, United States Astyra Corporation Full time

    Key ResponsibilitiesThe Technical Service Representative will be responsible for troubleshooting and resolving customer issues related to desktop hardware and software. This includes:Providing technical support via phone, email, or in-personTroubleshooting and resolving customer issues related to Windows OS and M365Image or provision new equipment hardware...


  • Raleigh, North Carolina, United States Connvertex Technologies Inc. Full time

    Position OverviewThe position of Expert Specialist at Connvertex Technologies Inc. is a critical role that requires a high degree of technical expertise and business acumen. As an Expert Specialist, you will be responsible for providing technical support to clients, resolving complex technical issues, and collaborating with cross-functional teams to drive...


  • Raleigh, North Carolina, United States TechNix LLC Full time

    Job DescriptionCompany OverviewTechNix LLC is a leading provider of innovative solutions for the transportation industry.Job SummaryWe are seeking an experienced Java Mid-Level Technical Specialist to join our team as a short-term contractor. The selected candidate will fill the role on the DMV Traffic Records Systems (TRS) team, focusing on application...


  • Raleigh, North Carolina, United States Elite WorkForce Inc Full time

    Job OverviewWe are seeking an experienced Technical Specialist to join our team at Elite WorkForce Inc. for a 12-month engagement.This role involves managing and enhancing custom web applications, collaborating with stakeholders, and providing production support and testing.


  • Raleigh, North Carolina, United States Hotwire Communications Full time

    Job SummaryWe are seeking a highly skilled Service Technician Specialist to join our team at Hotwire Communications.The ideal candidate will possess advanced technical skills and a strong knowledge of IPTV/VOIP, CAT 5/6, Networking, Wireless, and fiber troubleshooting.


  • Raleigh, North Carolina, United States ATLAS SP Full time

    Key ResponsibilitiesProvide expert technical support to end-users for hardware, software, and networking issues.Manage and maintain the company's desktop and laptop environment.Resolve software deployment problems and conduct regular patch management processes.Set up and configure new systems, diagnose hardware/software faults, and solve technical...

Technical Service Specialist

1 week ago


Raleigh, North Carolina, United States Lucid Software Full time

About Us

Lucid Software is a pioneering company in the field of visual collaboration, dedicated to empowering teams to achieve their goals. Our core values are rooted in innovation, passion, and teamwork, ensuring a respectful and inclusive environment for all employees.

We have been recognized globally for our products, business, and workplace culture, including being listed among the Forbes Cloud 100 and Fortune Best Workplaces in Technology.

Your Role

In this critical position as a Product Support Specialist, you will play a vital role in interacting with customers, launching new products and features, and driving solutions through effective communication and collaboration.

Your key responsibilities will include:

  • Managing technical issues and escalating user concerns
  • Developing and maintaining product expertise
  • Collaborating with Engineering, Product Management, and other cross-functional teams
  • Writing clear Help Center and user education content
  • Addressing and resolving customer issues within the community

What We're Looking For

  • 2 years of practical work experience or a Bachelor's degree with strong academic performance
  • A strong sense of personal ownership and responsibility
  • Ability to communicate complex ideas simply
  • Strong written and verbal communication skills
  • Ability to work independently and collaboratively
  • Excellent analytical and problem-solving skills

Why Join Us

Lucid Software offers a unique opportunity to work with a pioneering company that prioritizes innovation, passion, and teamwork. You will have access to training and resources to help you grow and develop in your role.