Customer Service Representative

3 days ago


Farmington, Maine, United States Susan Terhune - State Farm Agent Full time
About the Role

As an Executive Assistant with Susan Terhune - State Farm Agent, you will play a critical role in generating exceptional client experiences that reinforce the growth of our successful insurance agency.

Salary and Benefits

This position offers an estimated annual salary of $42,000, plus commission/bonus opportunities, paid time off, health benefits, and valuable career-building experience.

Key Responsibilities
  1. Develop and maintain positive relationships with customers through regular follow-ups and proactive communication.
  2. Deliver top-notch customer service, addressing inquiries and concerns related to insurance policies, claims, and billing.
  3. Employ a customer-centric approach to educate clients on available insurance options and promote business growth.
Essential Qualifications
  • A strong commitment to customer satisfaction.
  • Exceptional interpersonal and communication skills.
  • Ability to work collaboratively with the agency team to meet customer needs.
  • Proven problem-solving skills.


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