Business Office Manager

5 days ago


Muskego, Wisconsin, United States Champion Care Full time
Business Office Manager

Champion Care is seeking a highly organized and detail-oriented Business Office Manager to join our team at our centralized office in Muskego, WI. As a key member of our financial operations team, you will play a critical role in managing patient benefits, insurance documentation, and financial records.

Key Responsibilities:
  • Financial Reviews & Documentation:
    • Initiate communication with the BOM/Insurance Specialist regarding running patient benefits.
    • Process benefits in Forward Health.
    • Process all secondary insurance plans.
    • Obtain and document: Deductible, Out-of-Pocket costs, Out-of-Network status (if applicable), copays, coverage duration, authorization requirements, submission details, reference numbers, and representative names.
  • Medicare Processing:
    • Run Waystar or WPS for any Medicare plans.
    • Document Medicare days and verify with Admissions Directors regarding previous Skilled Nursing Facility (SNF) admit dates, discharge dates, and Medicare days billed.
    • Ensure accurate documentation in Census Pro, including the updating of insurance plans as either short-term or long-term.
    • Document any termination dates of plans, authorization requirements, and submission details.
    • Verify if plans are Out of Network and manage authorization or denials if necessary.
  • Point Click Care:
    • Partner with Admissions Directors to upload patient information to PCC and send admission emails to the building, including the BOM in the communication.
    • Upload all insurance documents.
Qualifications:
  • Education: High School Diploma or equivalent required; Associate's Degree or higher in Business Administration, Healthcare Administration, or related field preferred.
  • Experience: Minimum of 3 years of experience in a similar role, preferably within a healthcare or senior living setting preferred.
  • Skills:
    • Strong organizational and multitasking skills.
    • Proficiency in financial software and Microsoft Office Suite.
    • Excellent communication and interpersonal skills.
    • Ability to handle sensitive information with confidentiality.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and dynamic work environment.


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