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Cabling Infrastructure Specialist

1 month ago

San Antonio, Texas, United States DOCUmation Full time
Job Title: Cabling/VOIP Technician

At DOCUmation, we are seeking a highly skilled Cabling/VOIP Technician to join our Managed IT team. As a key member of our team, you will be responsible for designing, installing, and maintaining complex telecommunications infrastructure projects.

Key Responsibilities:
  • Develop and oversee cabling layout plans and design specifications for client projects.
  • Utilize advanced problem-solving skills to troubleshoot complex cabling and network issues, providing solutions independently.
  • Manage project activities, coordinate efforts between multiple teams, including third-party contractors, vendors, and internal resources.
  • Exercise independent judgment in assessing client needs and recommending infrastructure solutions, upgrades, or changes to optimize telecommunications systems.
  • Work closely with the Project Engineer to establish guidelines and strategic plans, while independently resolving technical issues that arise during project execution.
  • Provide technical consultations and support to clients, offering expert advice on networking infrastructure, equipment installation, and system enhancements.
  • Lead pre-sales consultations with Sales Representatives, participating in meetings to assess customer requirements, and providing expertise in developing proposals and scopes of work.
Requirements:
  • HS Diploma and 5+ years of experience in structured cabling and VOIP systems with progressively responsible roles.
  • Advanced knowledge of telecommunications infrastructure design, installation, and maintenance, particularly using CAT 5, CAT 6, and fiber optic systems.
  • Strong project management skills, with the ability to manage large-scale projects, coordinate teams, and ensure adherence to deadlines.
  • Demonstrated ability to exercise independent judgment, problem-solving, and decision-making in complex technical situations.
Working Conditions:
  • Ability to sit for extended periods of time.
  • Ability to occasionally stand, stoop, bend, and kneel.
  • Occasionally lift 10-50 pounds.
  • May require travel to customer sites outside San Antonio.