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Key Holder

2 months ago

Naples, Florida, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.

Key Responsibilities
  • Customer Service: Greet every customer with a smile and use the F.A.S.T. service model to meet their needs.
  • Product Knowledge: Ask open-ended questions to learn about customers' project needs and provide expert advice on products.
  • Sales and Merchandising: Process customer transactions efficiently, maintain a high level of productivity, and stock shelves accurately according to planogram.
  • Team Leadership: Assist the Store Management team with leading the store team, observing/coaching individuals, and performing operational duties.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1+ years of supervisory experience in a customer-centric environment.
  • Availability: Part-time status requires open availability, including days, evenings, weekends, and holidays.
What We Offer
  • Competitive Pay: Earn a competitive hourly wage.
  • Benefits: Eligible for benefits, including medical, dental, and vision plans, after meeting eligibility requirements.
  • Opportunities for Advancement: Career growth opportunities within the company.