Host

5 days ago


Savannah, Georgia, United States The Landings Club Full time
Host Job Description

The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities.

Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, eight unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center.

At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success.

Key Responsibilities:
  • Greet and communicate with all members in a warm, courteous, and prompt manner, while maintaining professionalism
  • Show genuine interest in member needs/questions and attempt to accommodate all reasonable requests
  • Escorts members and their parties to their table and distributes menus
  • Maintain accurate records of guests/members seated and check-ins/missed reservations
  • Answer club phone in a friendly and professional manner, capable of addressing basic inquiries
  • Attempt to resolve member complaints or ensures that a manager is promptly contacted to address member issues, concerns, or requests
  • Assist with set up & break down of salad bars
  • Assist with food running and setting/clearing tables when necessary
  • Communicate kindly, clearly, and efficiently with team members, received information and feedback, takes action based on observations and information received
  • Comply with departmental uniform and grooming standards
  • Comply with departmental and Club policies
  • Perform all other duties as assigned by any TLC manager
Requirements:
  • 1 or more years of previous hostess experience, preferred
  • Ability to speak, read, write, and follow verbal instructions in English
  • Desire to provide exceptional service to all members
  • Able to use tact and understanding when dealing with a variety of customer service problems, including (but not limited to) stressful and highly emotional situations
  • Ability to work in a fast-paced, team environment
  • Open to learning and receiving feedback
  • Detail-oriented
Physical Requirements:
  • Standing and walking for 100% of shift
  • Lifting, carrying, moving from 1 pound up to 50 pounds
  • Pushing, pulling, bending, stooping and reaching throughout shift


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