Bilingual Retail Support Associate

4 days ago


Webster, Texas, United States AT&T Full time

**Role Summary:**

We are seeking a Bilingual Retail Support Associate to join our team in a part-time capacity. As a Bilingual Retail Support Associate, you will be responsible for providing exceptional customer service and support to our clients. This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our organization.

Key Responsibilities:

  • Provide bilingual customer service and support via phone, email, and chat.
  • Analyze customer needs and develop solutions to meet their requirements.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
  • Maintain accurate records of customer interactions and resolutions.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.

What We Offer:

  • A competitive salary range of $15.86-$18.53 per hour, plus opportunities for commission-based earnings.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.
  • The chance to work with a talented and supportive team dedicated to delivering exceptional customer experiences.
  • Ongoing training and development opportunities to help you grow your skills and advance your career.

About Us:

We are a leading provider of telecommunications services, committed to connecting people and communities across the country. Our mission is to deliver outstanding customer experiences through innovative solutions and exceptional service.



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