Senior Software Engineer

2 days ago

Phoenix, Arizona, United States Wells Fargo Full time
About this role:

We are seeking an experienced Senior Software Engineer to join our CRM team at Wells Fargo. In this role, you will design, develop, and implement CRM solutions that enhance customer relationships and improve business processes.

You will work closely with cross-functional teams to ensure the CRM platform meets the organization's needs while delivering high-quality solutions.


In this role, you will:
  • Lead moderately complex initiatives and deliverables within technical domain environments
  • Contribute to large-scale planning of strategies
  • Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
  • Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
  • Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
  • Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
  • Design and Development:

    Lead the design, development, and customization of CRM solutions using platforms such as Salesforce, Microsoft Dynamics, or similar CRM technologies.

  • Integration:
    Develop and manage integrations between the CRM system and other enterprise applications, ensuring data consistency and reliability.
  • Customization:
    Customize CRM workflows, reports, dashboards, and user interfaces to meet business requirements.
  • Technical Leadership:
    Provide technical guidance and mentorship to junior developers, ensuring best practices in coding, testing, and deployment.
  • Collaboration:

    Work closely with business analysts, product owners, and stakeholders to gather and analyze requirements, translating them into technical specifications.

  • Performance Optimization:
    Monitor and optimize CRM system performance, ensuring scalability and efficiency.
  • Documentation:
    Maintain comprehensive documentation of system designs, configurations, and codebase to support ongoing maintenance and future development.
  • Quality Assurance:
    Conduct code reviews, unit testing, and debugging to ensure the delivery of high-quality software solutions.
  • Support and Maintenance:
    Provide ongoing support for the CRM system, troubleshooting issues, and implementing enhancements as needed.

Required Qualifications:
  • 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Proven experience with CRM platforms - Microsoft Dynamics
  • Strong understanding of CRM processes, including customer service, sales, and marketing

Desired Qualifications:
  • Proficiency in CRM development languages and tools
  • Experience with RESTful APIs, and other integration technologies
  • Familiarity with cloud platforms like Azure or PCF
  • Strong understanding of DevSecOps practices, including CI/CD pipelines
  • Experience with .NET, API, messaging and microservices integration

Job Expectations:
  • Ability to travel up to 10% of the time
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship

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