Trainer II

1 week ago


King of Prussia, Pennsylvania, United States DISH Network Full time
Job Title: Trainer II

At DISH Network, we are seeking a highly skilled Trainer II to join our In-Home Services Corporate team. As a Trainer II, you will be responsible for delivering training and development programs designed to meet organizational needs for DISH TV Satellite Installation Technicians.

Key Responsibilities:
  • Partner with training management to identify specific opportunities and skills requiring employee improvement, such as better understanding of policies, procedures, regulations, technologies, and customer relations.
  • Develop and deliver training sessions covering specified areas, including satellite TV installation, on-the-job training, customer service, sales techniques, health and safety practices, promotional development, home entertainment installation, broadband Internet installation, and network security.
  • Utilize teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials, to enhance the learning experience.
  • Execute testing and evaluation procedures to assess the effectiveness of training programs.
Requirements:
  • Bachelor's degree or one year of related experience preferred but not required.
  • Excellent presentation, facilitation, organizational, analytical, interpersonal, and written/oral communication skills.
  • Ability to effectively interact with all levels of organizational staff.
  • Flexible, innovative, and able to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment.
Compensation and Benefits:

We offer a competitive salary range of $63,150.00/Year - $70,000.00/Year, as well as versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.

Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.