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Patient Care Specialist

2 months ago

Ardmore Park, Pennsylvania, United States Jushi USA Full time
About Jushi USA

Jushi USA is a leading cannabis company that is shaping the future of the industry. We are a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, and a cutting-edge online platform.

Job Title: Dispensary Patient Consultant

We are seeking a highly skilled Dispensary Patient Consultant to join our team. As a Dispensary Patient Consultant, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.

Key Responsibilities:
  • Provide outstanding customer service to patrons by answering questions and concerns
  • Lead tours of the sales floor and make product recommendations based on ongoing research
  • Retain thorough knowledge of patient and member benefits, discounts, coupons, and promotions
  • Abide by product handling procedures and maintain a clean and organized store
  • Operate cash register, computer-based POS system, and cash drawer
  • Work as part of a team to ensure sales, guest satisfaction, and compliance goals are met
Requirements:
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Minimum of 2 years' experience with customer service in retail
  • Excellent computer, mathematical, language, and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills over the phone and in-person
What We Offer:

We offer a comprehensive benefit package, including medical, dental, vision, life, short and long-term disability, flexible spending accounts, paid time off, paid holidays, and 401(k). We are an equal opportunity employer and welcome applications from qualified candidates.