Senior Capacity and Performance Engineer

10 hours ago

Jersey City, New Jersey, United States MUFG Full time
About the Role

We are seeking a highly skilled Senior Capacity and Performance Engineer to join our team at MUFG. As a key member of our Service Delivery Organization, you will be responsible for leading multiple capacity and performance projects from inception to completion, ensuring scope, schedule, quality, and budget are met.

Key Responsibilities
  • Perform server monitoring, analysis, reporting, and tool administration for Teamquest.
  • Collect utilization, capacity, and performance statistics for all critical computing platforms, including servers, networks, and data storage, and provide application/server forecasts of resource usage.
  • Hands-on experience in analyzing resource usage charts using TeamQuest, creating templates for different OS's, and creating alerts.
  • Actively identify, resolve, and escalate capacity planning challenges.
  • Experienced in capacity management and infrastructure engineering for distributed server environments, as well as network and distributed storage environments.
  • Provide right-sizing and optimization for applications migrating to Private Cloud and AWS and in support of Data Center Consolidation.
  • Support DevOps and partner with application developers to find the best way to scale infrastructure, characterize transactional throughput and response time, reduce resource consumption, and shorten request latency and understand roadmaps.
  • Support design, development, and implementation of automated processes for gathering, populating, and maintaining capacity and system utilization data.
  • Ability to develop advanced queries and reports for management on KPIs to improve process effectiveness, efficiency, and data accuracy.
  • Profile application response times and business transactions/volume mix from production.
  • Determine Capacity/configuration to meet SLAs for projected business volumes.
  • Provide business service level/availability monitoring for critical applications and create performance dashboards.
  • Monitoring Web Application Performance and critical application end-user experience.
  • Performance testing skills needed.
  • JMeter hands-on experience in scripting, enhancements/modifications to existing scripts, creating scenarios, and executing tests.
  • Resource should have also experience in writing custom functions in JMeter and outputting data into a specific location.
  • Resources should have end-to-end understanding of overall application architecture and have experience in creating Performance test plans, understanding Non-Functional Requirements, and reporting.
  • Performance testing resources should have good understanding of batch performance testing and reporting.
Requirements
  • Dynatrace hands-on experience to perform connectivity tests and install agents, post-maintenance windows.
  • Create synthetic monitors, dashboards, and reporting.
  • Ability to perform problem analysis on problems identified in Dynatrace.
  • Incident Management – Reviewing all INCs assigned to APM & Capacity team and performing RCA, routing to the right teams if it is not related to application capacity or performance.
  • Provide validation support leveraging Dynatrace monitoring during PRD changes.
  • Support troubleshooting issues in lower environment (environment stabilization).
  • Assisting in optimizing application performance via tuning recommendations during PTE reviews and PRD support (requires deep understanding of application platforms and performance metrics, JVM, OpenShift, AWS insights).
  • Post-Go live Production monitoring and report breaches in SLAs.
  • Dynatrace certified preferred.
  • Working knowledge of PY programming language.
  • ServiceNow hands-on experience and navigate ITOM event management tool for review of incidents, alerts, and events.
  • SolarWinds hands-on experience and navigate in SolarWinds how to configure for monitoring and alerting.
Education
  • Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience.

The typical base pay range for this role is between $137K - $170K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

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