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Customer Service Representative

2 months ago

Wichita, Kansas, United States David Curry - State Farm Agent Full time
Job Overview

As a Customer Service Representative for David Curry - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized support and follow-up as needed.
  • Insurance Expertise: Provide accurate and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Team Collaboration: Work collaboratively with the State Farm Agent team to achieve sales and customer service goals.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Benefits Package: Receive group life insurance benefits, 401K, and paid time off (vacation and personal/sick days).
Requirements
  • Communication Skills: Possess excellent written, verbal, and listening communication skills.
  • People-Oriented: Be a people-oriented individual with a strong focus on customer service.
  • Organizational Skills: Demonstrate strong organizational skills and attention to detail.
  • Self-Motivation: Be self-motivated and proactive in problem-solving.
  • Language Skills: Possess bilingual skills in Spanish.
  • Licensing Requirements: Obtain a Property and Casualty license.