Customer Service Expert

6 days ago


Medina, Ohio, United States Sam Custer - State Farm Agent Full time
Position Overview

A State Farm Insurance Agent located in Medina, OH is seeking a career-oriented professional to develop customer relationships within the community to promote auto, home, and life insurance products. As a team member for Sam Custer - State Farm Agent, you will establish and maintain long-term connections with customers.

This role offers an opportunity to work independently while being part of a successful team. You will be responsible for providing top-notch customer service, responding to inquiries, and guiding customers through insurance options. Your focus on customer satisfaction will result in strong, lasting relationships within the community.

You will receive comprehensive training and support to help you excel in this position. This includes obtaining Property and Casualty and Life and Health licenses. You will have access to flexible hours, paid time off, and opportunities for growth and development.

In this role, you will work closely with the agent to provide exceptional customer experiences. You will use your excellent communication skills to educate customers about insurance options, identify their needs, and tailor solutions to meet those needs.

Key responsibilities include:
  • Establishing and maintaining positive relationships with customers.
  • Providing prompt, accurate, and friendly customer service.
  • Guiding customers through insurance options and policy details.

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