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Customer Service Representative
3 weeks ago
Community Bank & Trust is a community bank committed to building relationships through professional, personal service. We provide a level of service unmatched by any financial institution - large or small. Our employees are highly competent, experienced, and motivated.
Job Summary
The preferred candidate for this position will possess the ability to achieve success as an independent contributor with minimal direct supervision and oversight. The primary responsibility is to provide a best-in-class partnership as a competitive advantage to current and prospective clients. The Community Retail Banker's role involves processing client transactions in a consistently efficient and accurate manner while following established policies and procedures of the Bank.
Essential Functions
* Provide a best-in-class experience that's elevated, polished, and professional to internal and external clients at all times.* Process customer transactions according to standard operating procedures with polished and elevated professionalism maintaining the Bank's established performance criteria and Accountability Standards.* Accept payments on loans, contracts, commercial withholding taxes, county taxes, safe deposit boxes, credit cards, and ensure items and associated tasks are promptly and accurately processed.
Requirements
* High school diploma, technical certificate, or equivalent required. Associate or bachelor's degree in business, finance, or related field highly desired.* Ability to use and learn different business tools and technological solutions. Must possess proficient computer skills, ability to perform data entry with a high level of accuracy, ability to use Microsoft 365 products, and provide clear, concise, and professional written communication when needed.* Estimated salary: $45,000 - $60,000 per year.
