IT Asset Manager

4 weeks ago

Springfield, Illinois, United States Riptide Technology Full time

Job Summary:

Riptide Technology is seeking a highly skilled IT Asset Manager to oversee the acquisition, deployment, utilization, maintenance, and disposal of IT hardware and software across the Enterprise.

Key Responsibilities:

  • Develop and implement organizational IT asset management policy, procedures, and best practices across all stages of the hardware/software lifecycle.
  • Coordinate with IT teams to establish and maintain hardware/software lifecycle sustainment and refresh plans.
  • Aid in the development of a centralized IT asset catalog and an IT asset management repository to automate and maintain hardware/software requests and statuses throughout the asset lifecycle.
  • Track hardware/software versions and licenses to maximize Enterprise consistency, ensure timely renewals for support agreements, and provide statuses for relevant end of support dates.
  • Oversee and ensure compliance with asset-related service level agreements between CIO stakeholders, sites, and vendors.
  • Liaison on behalf of IT teams to manage user/site asset requests and deployments while providing regular status updates to customers and escalations to senior leadership.
  • Monitor asset inventory levels, establish reorder thresholds, and engage with the procurement team to replenish inventory.
  • Initiatives supporting activities in anticipation of upcoming organizational asset needs and objectives.

Requirements:

  • 4 or more years of progressive, hands-on experience managing hardware and software assets across a geographically-dispersed IT Enterprise.
  • Developing and applying IT asset organizational policy, procedures, and/or best practices across an IT Enterprise.
  • Managing multiple simultaneous complex asset lifecycle projects and initiatives.
  • Facilitating communications and maintaining statuses between various stakeholders, such as vendors, end-users, IT teams, project managers, and security and acquisition personnel.
  • Developing and analyzing metrics to report on statuses and improvement opportunities.
  • Utilizing IT ticketing systems such as WASP, ServiceNow, Remedy, etc.
  • Excellent written, verbal, communication, presentation, and reporting skills with the ability to work both independently and as part of a team.
  • Understanding of DoD or IC IT acquisition policies and practices.
  • Meet the minimum credential requirements for a Cyber IT/Cybersecurity Workforce (CSWF).

Education and Clearance:

  • Bachelor's degree from an accredited University.
  • Active Top Secret/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

Desired Qualifications:

  • Hands-on experience as an IT administrator or engineer responsible for installing and maintaining hardware devices and/or software licenses.
  • Experience with ServiceNow's ITSM tools and asset management modules (e.g., CMBD, ITAM, HAM, SAM).
  • Experience drafting, analyzing, and fulfilling SLAs between various IT stakeholders.
  • Familiarity with the ITIL framework, Project Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management (ITSM).
  • Familiarity with logistical and warehouse operations.
  • Industry-standard IT Asset Management certification, such as Certified Asset Management Professional (CAMP), Certified Software Asset Manager (CSAM), Certified Hardware Asset Management Professional (CHAMP), IT Asset Management Foundation Certification, IT Asset Management Essentials, or Certified OIT Asset Manager (CITAM).

Benefits:

  • $100,000 - $125,000 a year.
  • 6 weeks PTO.
  • Immediately fully vested 401k.
  • Company contribution equal to 10% of salary.
  • Paid training.
  • 100% Company paid Dental and Vision, Short and Long Term Disability and Life Insurance.

Riptide Technology, Inc. is an equal opportunity employer ensuring no employee or prospective employee will be discriminated against based on race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information or marital status with regards to recruitment, hiring, upgrading, promotion or rehiring.

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